Review Detail

Replica Stores A admin April 22, 2022 677
(Updated: November 30, -1)
Overall rating
 
3.1
Service
 
2.5
Pricing
 
3.5
Quality
 
4.0
Delivery
 
2.5

Customer Support & Ordering Process

CS didn't accept my refund. they talk respectfully but don't solve issues

Delivery (T/A) & Packaging

secure package
delivery: awful. don't know whose fault was, but I paid an additional fee for the express delivery but got the package within 19 days

Products Ordered

ROLEX CELLINI BLACK DIAL STAINLESS STEEL CASE BLACK LEATHER STRAP

Product Quality

Rolex logo on the crown-missing. when I pull the crown out to wind the watch, it’s too loose and almost falls out. Have to be very prudent each time I wind it

Review

Nice-looking website but not as nice as the whole service. I paid for an express delivery. I got the watch for more let than poised. The delivery was supposed 7 days, but I got it in 19 days. Requested a refund for the additional service. The customer support denied the request, saying it was not their fault. Neither contacted the delivery service to solve the issues and even no apologies.
Can’t say I’m amazed by the store. I would forgive the delay if at least the dealer apologized. The product has minor issues, so the price is high. I don’t know why the dealer labeled this watch with Swiss as it is all Japanese.
Personally, won’t buy here anymore

Do you recommend this supplier?

No, I do not!
T
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