Honestly speaking, I’m pretty critical and ambitious regarding my collection of replica watches. I have a lot of them. And every single piece was chosen based on my high expectations of quality. I hate online stores that propose a lot but deliver the minimal.
I am always aware that a replica is a replica. However, I am an educated customer and I know that there are 5 grades of replicas, from the best to the worst. Therefore, I inspect the watches carefully. But not only the watches, but the sites proposing them as well. For me, it’s a sign of high responsibility to create an online store that is as qualitative as the watches themselves. I investigate the website from different points of view: transparency in details, customer support, veridicality of information, and the credos. There must be always some credos. Based on vendors’ credos, you can easily come up with feedback and demand your rights that have been violated, in case they have.
First positive impression
Therefore, I came across jffactory.net and I have some points to discuss here to be useful for other customers.
It caught my attention through its promising first visual impact on me. Unlike other sources presenting replica watches, I saw pictures of MEN wearing replica watches. This approach instantly made me feel the boldness and the masculinity of a man, wearing these watches. Thus, you want to look like those men, you want to be as virile and sophisticated as them. Therefore, you quickly associate with them and somehow are attracted by these timepieces that bring you close to those models. That’s a great design approach.
Further on, it seems that this online store knows how to perfectly balance 3 main aspects that are critical for every customer: an affordable price range, informational confirmations of quality, and a customer-oriented environment.
I have felt all these aspects at a high level within some 5 minutes of browsing. In conclusion, the first impression that the store gave me was to want to analyze it deeper. And that’s pretty good, in fact. Because it has indeed caught my attention.
General description
You cannot neglect the fact that UI (user interface) plays a critical role when dealing with online stores. Based on UI, you unconsciously decide to go on with this site or click the X button. Some of them might tell me that it’s not correct to judge a book by its cover. And I’m not. I just want to emphasize the necessity of having a good UI, since it is the first step in the buying process. You buy the customer via your UI, he buys the product, due to the UI. I don’t want to spend time on a poor visual aspect of one or another site, even though it might page great products. If a site has great products, that site should show it.
In this case, jffactory.net does not disappoint the customer. The design is clean, smooth, attractive, not visually heavy, and spots the most important messages. All the pictures from the home page are placed symmetrically correctly. In addition, it looks somehow simple and “in my language”. I feel like I’m indeed the target persona of this site.
Site browsing
I found it quite simple to navigate through. All the menus are highly intuitive and user-friendly. Right in the center of the homepage, you come across the main bar presenting you with the available brands on the site. Basically, you chose right away the category you want to see without extenuating navigation.
In addition, the home page can direct you right away to the FAQ in case you need specific information. Likewise, you can grab some additional information through the site blog. The topics, by the way, are pretty informative.
There is one more additional aspect I enjoyed. It’s about the bar just under the brands’ presentation indicating the categories: Best Selling and On Sale. I find “Best Selling” very useful since I can make clear conclusions about the actual trends and what are the most stylish items. Likewise, the “On Sale” category leads me directly to the models with discounts. Sometimes, you have to reduce the expenses and that way you go directly to what you need.
First negative impression
What I lacked during navigation was the watch collections divided into Men and Women. At some point, I thought that the vendor offers men’s watches only. Moreover, I was a little bit confused by the pictures of men that I mentioned previously. Featuring only pictures of men with watches, I almost quitted the hope to find ladies’ watches. However, I found the search tool, and through indicating “Ladies”, I got a pretty rich listing of women’s watches. Thus, this is the first negative aspect I felt with this site.
Another moment with a slightly bitter taste was the absence of any elegant discount banners. Those that are big and propose 25 % discounts (for example). I mean there are watches on sale and that’s great. But I would like it to be visually highlighted. Consequently, chances are to increase sales.
On the other hand, the nice sale carousel with qualitative pictures reduced a bit from my frustration.
Second positive impression
I was surprised to see watch video demonstrations at the end of the homepage. I find video demonstrations very attractive to a customer. It’s a criterion of professionalism to propose not only high-quality pictures but video material as well. Especially nowadays, when the video content is just exploding in matters of marketing tools. Placing video materials on the homepage is the right choice. They increase the trust in the site and convince even more that the site is a good place to buy from. The materials are clickable and by pressing the button, you are redirected to the YouTube platform.
Second negative impression
I clicked the button and was redirected to Youtube. I was all in the curiosity fever to discover what their watches look like. And…… the videos are not available. I tried that with all the video materials and they were all unavailable. Just can’t describe the degree of disappointment. I admit there might be some bugs, errors, or whatever you like. But why doesn’t the vendor just remove this segment from the homepage?! And it’s on the homepage! On the main page that is meant to convince the potential buyer to BECOME a real buyer. What a pity, indeed.
Price range
I like the informational transparency from jffactory.net. They describe honestly the condition of their watches. Via the customer support channel that I’ve tested, they speak about all specific details. To be more specific, the assistants explained to me why is there a range price of 900-1500 $ for the same watch. They told me about the specs on the waterproofness aspect.
In conclusion, I can state that the watches presented here are priced on their real and natural value.
The prices themselves include the marge of 250 $ to 1500 $ +-. This is a good price for the quality the vendor proposes. I know that some might think that 1500 $ for a replica sounds too much. But, these guys propose genuine Swiss—made movements and 906L stainless steel. These details are never cheap. If you find these details at cheap prices, don’t believe it. In addition, you, as a customer, can request a waterproof watch for such a price. Of course, the waterproofness might not be 100m, as with genuine watches. Though, 10 meters is easily warranted by the vendor.
Honestly, I forgot to ask the customer representatives about the warranty offered for the timepieces. So, if you intend to purchase from this site, you should consider this aspect.
Additional info
You can always find any additional info at the bottom of the main page. The clickable links lead you to the Privacy policy, Terms and Conditions, Contact Us, or Sitemap. What I didn’t find here is the Return Policy as a page. Neither did I find information on the FAQ page, regarding the Refund policy. This is another important aspect to consider and I recommend you to get in touch with the customer support service before placing an order.
From what I can tell, you can receive your order within 6-8 business days. The store can deliver to Europe, America, and the Far East as well. The supplier negotiates with fast shipping providers and usually uses the services of DHL, FedEx, and UPS. No TNT services are available, since there is no information on the website about this company.
Customer service
The customer service of this vendor is all that you want to have from customer service in general. With every single page, you browse, an instant chat appears on the screen. You can always ask for anything you need instantly. I enjoyed the short communication with Mike who was kind to me and customer friendly. A asked Mike to send me via email some photos of the watches I needed. What I want to mention is that Mike didn’t just send me them, he also invited me to follow the vendor’s page on Social Media. There I can be up to date with the new models, discounts, offers and so on.
I must mention that, unlike other online replica stores, this one has indeed an active account on Social Media. The major part of replica sites has their Social Media unfunctional. The jffactory.net does not have this issue and this makes me feel confident about the vendor.
Final thoughts
Overall, I have good impressions of this replica watch site. It looks pretty attractive and it has a great customer support service. I have to mention that the photos that the customer representative sent me look identical to those on the site. Therefore, this vendor does not cheat.
I remained a bit unsatisfied with the video materials, but I think it isn’t a critical mistake. I hope that the site will soon fix it.
My main concern is still the return policy and refund policy issue. Since I didn’t find any info regarding these important aspects, I remain a bit reticent. In case you find a good product on the site, don’t forget to discuss these points with the customer care representatives.
And also, don’t forget to analyze this and any other online store for their ratings. Find trustful sources to avoid fraud.