What expectations do you have when exploring a replica watch website? Is it important for you to be fast in browsing?
Do you care for the design aspect? Are the pictures important and suggestive for you? What aspects would make you purchase from one or another site?
We know that the majority of customers pay attention to these questions. Independently on how strong is the desire for a specific watch, the site of the provider has a lot to do with the final decision of purchasing or not. And it’s always about the price, agree? Sometimes we can find the same watch model with the same price from 2 different sources. Still, there is a sort of gut feeling about which is the best to buy from. Some sources attract more through their attractive design. Others are engaging through some offers and discounts.
Either way, all that really matters, in the end, is the satisfaction of the watch you buy. Therefore, if a website delivers both an appealing design and a competitive portfolio of watches with great quality, customer satisfaction is guaranteed.
replicahouse.is is on the table today. It is necessary to analyze to see if there is a perfect balance between the site’s appearance and the watch condition it proposes. By this means, all potential buyers will make an assumption BEFORE placing an order. Sites’ reviews are of great value nowadays. All sites write that they are the best in the industry. Personally, I hate seeing “the best” expressions. In my opinion, only customers can assign this expression to a site, a service, or a product. Therefore, here is the analysis made by an independent part.
The homepage
At first sight, the visual aspect of the site is smooth and looks pretty accurate. It does not have that specific appeal of luxury sites. It is quite simple and pleasant to the eye. The white background is fulfilled with black and blue content. There isn’t much marketing information on the homepage. Only a few offers are written, without any additional visual banners. From one side, you might wonder why the vendor didn’t place some attractive banners for the offer. On the other hand, I realize that it was a good decision. Why? Because the homepage is full of pictures of the Featured Products. Therefore, adding some additional ad banners would make the homepage look heavy and visually disturbing.
The attractiveness of the homepage falls on the promotion: “Buy 1 Swiss watch and receive a free Cartier Tank Watch. Buy 2 or more Swiss watches and receive a free Rolex submariner watch”. Well, without entering in details, the promotion looks pretty catchy. Even though there might be some tricky Easter eggs in the offer, it still is a good decision to grab the user’s attention.
The watch pictures respect the perfect symmetry between each other. All look of the same size and carry the representative watermark. I would suggest some changes for the homepage: I would recommend placing the photos all using the same black background. Currently, most of them do. But, some of them have a different background and it looks a bit unprofessional.
Categories
The menu bar features all the categories of watches available on the site. These include new Watches, Swiss Replica Watches, Swiss Rolex replicas, Japanese Rolex replicas, Japanese Rolex watches, Ladies replicas, Boxes, and Information. Basically, all a customer needs to have in front of him.
The anesthetic part of the homepage is the bottom part. The content uses monospaced letters which look so incompetent and negligent. There are so many content fonts available that it is a true pity to prefer this one.
In addition to the content issue, the Headings of the contact section are somehow inaccurate. There is another type of font that differs from the other sections of the homepage. Altogether, the bottom part of the site looks amateurish.
In conclusion, the homepage is friendly enough. It is easy to understand what and where to find. It perceives an intuitive structure and all sections are well organized. As what refers to the second half of the page, it seems that the designer has lost the focus and the concept of the site.
Watch portfolio
Glad to inform you that the portfolio of available watches and brands is indeed surprising. Every category opens up a large list of brands, from the most popular to the most affordable. To give you just a quick insight about the available brands’ list, you can find here: A.Lange & Sohne, Ball, Blancpain, Breguet, Corum, Dewitt, Graham, Hysek, Longines, Paul Picot, Porsche Design, Roger Dubuis, and plenty of others as well. These come in addition to the most popular brands that are also present: Rolex, sublet, Constantin Vacheron, Patek Philippe, and Hublot. All come in alphabetical order and despite a large number of brands, all look pretty organized and intuitive.
Both Swiss and Japanese Rolex replicas have all the series from original watches.
It is a real pleasure when a site has a lot to offer. This means that the vendor takes his work responsibly and professionally. Whatever the watch you select, it is in stock and comes with a short description regarding the basic features. Some of the watches come with additional video material. The videos are long enough to observe the condition and the visual appearance of the watch.
On the other hand, not all videos are of good quality. Even though these have the site watermark, some of them seem to be shot in an amateurish way. The resolution leaves more to desire.
What is really attractive is the photos showing the watch from different points of view. The photographer plays very well with the picture. He spots the element that should be highlighted in a very accurate manner. For example, if the photo needs to highlight the watch lock mechanism then the other elements are blurred. That’s a pretty nice and effective approach.
Price range
An essential aspect for every potential customer is the price range of the replica watches. Once we take the decision to buy a replica watch, we already plan an estimated budget to spend. However, we never refuse to buy a watch that is relatively cheaper on one source than on another.
Let’s take the Air King Rolex replica as an example. The Swiss version comes for 689$. It comes with a genuine 3131 Swiss ETA Nickel Plated Movement; 28,800 VPH. In addition, it is made of a 316L Stainless Steel Case with a Brushed and Polished Finish. The water resistance is up to 30 meters. No 904L stainless steel is available for this model. It’s up to you to decide whether it is expensive or not since the word “expensive” is subjective for all of us. For me personally, 700$ Swiss watch seems cheap, since the majority of the Swiss Rolex replicas are about 900-1200. On the other hand, this one comes with 316L stainless steel, which might justify the price.
The Japanese Rolex Daytona Cosmograph is about 220$. This model comes with a Top Quality Japanese 25 Jewels Movement. It features a white dial with 3 functional sub-dials, just like the original model. In addition, the Japanese model features a 440 polished steel case with a solid case back. The strap is adjustable and comes as a 440 stainless steel which is linked with screws. The price is pretty ok for such a model. However, I have come across cheaper options for the same model.
In conclusion, from what I have observed, the site offers items ranging between 220 and 1200 $, depending on the model and the country of origin selected. The vendor, therefore, attracts various buyer personas with different financial possibilities.
Customer support
Unlike other online marketplaces, replicahause.is does not propose an instant chat to contact a customer support assistant right away. In contrast, it gives the possibility to contact the customer support service via a WhatsApp chat. In addition, there is an email section available, where you can write the request and submit it to their email.
Honestly, the lack of an instant chatbot left me with a bitter taste. This is because I don’t use WhatsApp at all. And I bet a lot of potential customers don't. This means that the contact with a customer care representative is impaired from the very beginning. Nowadays, when all competitors fight for every single buyer, this vendor should grab the buyer right away when he enters the site. Otherwise, the client doesn’t feel the personal approach of the site and is likely to leave it without writing any email.
About the email, the vendor does not promise any period for the response. You just submit your message and don’t receive any information about how much time it will take to receive the feedback. Somehow, the contact between the marketplace and the final customer is unfortunately lost at this moment.
Loyalty
Every replica watch marketplace has to offer something more than just watches for sale. In the marketing world, there is such a term as user conversion and user retention. User conversion refers to how the site transforms the potential buyer into a real buyer. This can be made with special offers, count-down promotions, etc. User retention is when a site convinces the user to return to it. Even though the customer did not purchase the first time, he might have been so attracted by a specific aspect, that he returns and purchases later.
What can I say about the replicahouse.is? First of all, the catchy phrases on the homepage “Buy 1 Swiss watch and receive a free Cartier Tank Watch. Buy 2 or more Swiss watches and receive a free Rolex submariner watch” are not clickable. It’s a simple statement. I wanted to discover more about the offer, I was really interested in it. But I didn’t find any specifications on the site.
Explanations
I didn’t find explanations about the conditions of the offer, unfortunately. Therefore, I needed to contact a customer support assistant to get some additional info. Then I remembered that I didn’t have WhatsApp and I didn’t want to install it either way. As a result, my curiosity remained unsatisfied and the site lost a potential customer.
What I did find is an explicit offer featuring a 10% discount on any watch purchase. In addition, there is a 20% discount on 2 or more watches. Well, I have to be thankful for that. Some sites do not offer any discount at all.
This is the customer retention I was talking about above. Though the site is not transparent enough with its promotions (at least, it didn’t seem sufficiently explicit for me), this vendor knows a thing or two about the customer retention processes. I don’t know if there is a time limit for these offers since the information is lacking, but it’s good to see active offers and promotions on this site.
My personal feeling
The site is not bad, but it is not the best example of an impeccable marketplace. It is still necessary to improve the homepage and the explanatory part of the promotions.
The customer support service also lacks a user-friendly approach. It feels cold and impersonal to me.
The great variety of available brands is perhaps the most attractive and engaging part of the whole source. Here I have no critical demands. As to what refers to prices, whether it's expensive or not it's up to you. I can only add that the quality of products is medium.
You should make a comparison of this site with other sites as well. Don't rush to place an order before analyzing 2-3 sources. After 2-3 sources you will get clearer on which source is the best. Therefore, compare the stores according to the highest ratings. This will help you a lot.
