The process of buying a replica watch is far to be easy. It might seem easy for those who don’t know that there are different types of replica watches, as well as different prices. In contrast, the connoisseurs and aficionados evaluate every single aspect, from the design aspects and technical condition to the website professionalism and return policy. This is why it is of the most importance to analyze absolutely all. Just because dealers can promise a lot, but in the end, we, as customers receive nothing but disappointment and bad experience.
Here I am to break down the swissreplica.is website. And not because I am a pedant customer trying to find out the negative aspects. But simply because it matters to me that customers know who are they buying from and what to pay attention to.
The first impression
The first impression when coming across this platform is that it’s an easygoing and good-looking online store. It is aesthetically clean and accurate. The homepage is simple but bright enough to catch my attention, as a customer. The vendor delivers the feeling of an easy buying process via the bright tones of the homepage. No dark and heavy backgrounds are noticed here. On the contrary, the single dark element you see is the menu bar presenting all the available brands.
In addition, you can get straight forward to the categories you want, since on the left side you come across the brands’ list. On the other hand, it is easy to select the gender, since Men and Ladies’ watch segments are just at the very beginning of the entire listing.
I was glad to see no sponsored products or additional ads. This makes the site clear and clean. Moreover, the balance between the photo content and copy content is pretty ok. The only thing that somehow disturbed my visual feeling was the long and Capital Letters denominations of watches. Because of these denominations, the homepage looks aesthetic and unattractive.
In detail description
& brands are available on this site. These include Rolex, Tag Heuer, Hublot, Patek Philippe, Bell and Ross, Frank Muller, and Richard Mille. There is an additional segment featuring in the Categories bar: Swiss Models. This segment proposes Rolex timepieces. To be more specific, the following models are available: Air King, Cellini, Daytona, Datejust, Datejust II, and Day Date. Therefore, the entire collection of the vendor is pretty rich. As a navigated through the variety of models, I can say that the selection of products is quite wide.
As the name of the site suggests, this platform delivers Swiss replica watches. I got that directly from the name of the site. On the other hand, I see on the homepage that there are the Swiss category and the usual category of watches. Therefore, I remained a little bit confused about where are the regular watches produced.
The site claims to produce 1:1 replicas. However, the prices are affordable. In addition, This sells directly from the factory and claims to propose up to 50 % discount. In my opinion, that sounds too good to be true. I am always reticent when finding vendors that propose affordable prices for higher-quality goods.
On the other hand, the vendor states having an entire team of testers that check the quality. In addition to that, I enjoyed seeing the history and achievements of this platform, placed on the About Us page. That piece of information made me believe more in this site and gained my trust, to some extent.
As it turned out, the vendor is in the industry for about 23 years. It provides its timepieces all around the world. The About Us page provides some photos of their customer care representatives, with a short description of each of them. Such an approach is indeed valuable and it offers me a feeling of openness and transparency. I really hope that the photos are real and no fake avatars.
The watches
First of all, I want to say that I’m not delighted with the photos and how they look on the listing. The majority part of them has different backgrounds. Some of them have a white clean background, others have additional elements behind them, like wallets, somebody’s hands, etc. It looks unprofessional at all. Some watches from the listing are closer, while others are further.
I believe that the pictures should be placed according to a certain template to preserve visual accuracy. Even though all pictures come with the site watermark on them, they still look unpleasant to me. For Swiss watches, I believe they should do a much better thing. Therefore, the pictures do not deliver me the feeling that I really interact with the legendary Swiss quality.
Further on, the site provides no video material, unfortunately. In the modern era, I believe that video content is the most powerful and trustworthy. Therefore, the absence of such a material demotivates me even more about the visual content of the provider.
The good thing though is that if you pick a certain watch to find out more about it, you find at least 6 additional photos from different perspectives. The photos are far from being professional, not at all. It seems like an amateur has taken them. But, compared to other sources that deliver 2-3 photos, here you have some additional material.
Order details
An attractive feature of this site is that the providers charge nothing else but the cost of the watch. It means that the shipping is free of charge. In my point of view, this is a really great step to increase customer loyalty. I, as a customer, always calculate the final price when I place an order. In many instances, the sipping cost causes me trouble and I finally drop the order and refuse to buy it. Free shipping, therefore, is a good marketing tool and in many instances, this is the decisive factor that influences your purchase.
The provider offers a guarantee of safe transactions. It uses a cryptographic system that assures the protection of customers’ data. Honestly, this is one of the few sites that offer such a system and it has a positive impact on me, as a potential customer.
Further on, traditional payment methods are available. Western union, credit/Master cards, and Visa cards are put to date now and are known to be pretty safe methods.
After placing the order, you will have to wait up to 72 hours for your order to be processed. After that, the logistics along with the shipping can take up to 13 days. I didn’t find any additional info about how to track the order. I tend to believe that there must be a tracking number provided with the order placement. But, I am not sure that you can track your order online, such as with plenty of other online stores.
Return policy
I find the return policy as one of the most important aspects of an online vendor. You can never be sure of what you will receive and chances are that you might be unsatisfied. In this train of ideas, the vendor must explain clearly under what conditions he receives the order back.
Unfortunately, with this site, I found only one phrase regarding the matter. It states that you should contact the customer representative within 2 weeks after receiving the order. The customer representative will help you obtain a certain address for the return. Further on, the vendor will either refund or replace the goods. No additional info. I don’t know in what conditions should I return the watch, packed, or unpacked. Should I write an email explaining the matter, or just returning is enough? Therefore, I remained with a lot of questions in my head regarding this aspect. The information is scarce, limited, and raw.
Pros
Browsing through the site is pretty fast. I had no problems with page downloading. The listing is pretty rich, indeed. There are a lot of models that I didn’t find in any other sources.
The prices are affordable enough, even for the Swiss-made models. I still have additional concerns about the prices since I don’t always trust sites promising great Swiss quality for reduced prices.
The free delivery is a truly appealing feature. In addition, the diversified payment options make it easy to buy. Moreover, the warranties referring to the security of customer data is indeed an important aspect nowadays.
Cons
The design of the homepage requires more. Starting from the pictures that are not selling at all and finishing with the inscriptions which impair the legibility.
The blog page is a disaster. The content does not match the space of the page. Where do the designers look?!
Despite the balance between the content and pictures on the homepage, an attractive offer banner is lacking. No promotions, no discounts, and no offers are seen on the homepage. I was more convinced to buy because of the free shipping than because of some screaming discounts.
The poor information about the refund conditions left me with a bitter taste. Moreover, no details about a potential repair are available. I could have asked a customer support representative about the details that concerned me. But, honestly, the overall impression was not so attractive to convince me to go further with my investigation.
My perspective
Although some attractive aspects make this vendor better than others, I remain reticent. I would probably go and check for another vendor, just to make the difference. Given the fact that it is a Swiss-made replica site, I wish I could see more Swiss spirit. Swiss replicas, like any other Swiss goods, are incredibly attractive and appealing. I didn’t feel that with this site, unfortunately.
Don’t rely only on my personal opinion and feeling. I rarely do that with other customers’ reviews. Instead, you can check the credibility of all sites, including this one via this additional tool. The more you read about different sources, the better your choice is.
