General site overview
watchesreplica.to is an online marketplace, delivering replica watches. As far as it seems, there are no borders on the delivery territories. The site claims to deliver all over the world. The direction it delivers includes, but does not limit to Australia, Western Europe Asia, and North America.
One of the main credos of the site is that their replicas are not cheap. Instead, it offers high- quality watches, preserving the design and the manufacturing technology of the original watches. The site states to work for more than 10 years on the online market.
The site runs pretty well. No downloading problems or errors on certain pages have been identified.
Basically, the site focuses on Rolex products. These come in two segments: (standard) Rolex and Swiss Rolex. The other brands can be found in the header category All Brands.
In fact, the All Brands include Hublot. Patek Philippe, Bell Ross, Richard Mille, Franck Muller and Tag Heuer. Unlike the segmentation of usual and Swiss replicas of Rolex, these brands do not come with the same specification. Nonetheless, the listing is rather rich in models and there are plenty of offers by these brands.
Only after navigating for a while on the site, did we come across the info that the country of origin of the other replicas (non-Swiss) is Asia. The exact country is not specified, though.
Detailed characteristics
To begin with, the listing of the home page starts with the site’s best sellers. Following this category, the new arrivals are also presented.
In addition, on the home page, you can easily come across the recently sold, the recently favored, and shopping by watch category.
Further on, the home page includes the main specs that customers should take into account. Here, we refer to:
-About the store
-Best quality. Replica watches
-Why buy a replica watch
-Quality assurance
-Quality customer service
-A guide to buying a replica watch
-Few things to know before buying a replica
In the end, the footer offers all additional details like contacts, customer reviews, the terms of use, privacy/return policy, as well as links to the Social Media platforms.
Moreover, the site offers you the possibility to create an account and manage your further purchases. In addition, you can track the orders once you place them.
Every single timepiece present on the site comes with a small description and photos from different angles. An additional magnifier allows the customer to inspect the watch from a nearer standpoint.
Customers reviews and customer service
It is pleasant to observe that the site has more than 4K customer reviews. It is unknown whether the site deletes the negative feedback or not, but the reviews are 100% positive.
Customer service is available in various forms. The first one is the direct chatbot that accompanies you all along the site journey. The site proposes assistance before and after the sales process. The live chat is available from Monday to Saturday, 24 h. You can receive an answer to your question ONLY after sending your name and email data.
Furthermore, you can get in touch via email. They promise to process customers’ inquiries within 8 business days.
Moreover, customers can leave their Email IDs so that to receive updates, offers, and discounts, at any time available.
The overall Contact Us page is highly outgoing and customer friendly.
Payment and Shipping
The site proposes multi-payment methods: Visa, Mastercard, Credit Card, and Western Union. According to the set policy, all information is confidential and is not shared with other third parties.
As with the shipping, this provider calculates postage costs on a per item basis. Asa general rule, shipping costs include about 20$ via EMS, or 35$ via DHL.
In addition, the shipping covers almost all parts of the globe, without entering much in detail about the countries impossible to deliver to.
Return Policy
According to the site specifications, it offers returns within 1 month of receipt of shipment. The returns and refunds are usually processed individually, taking into account the specs of each case in particular.
The exchange is accepted exclusively in cases when there is an error in the manufacturing process, or when the item is delivered broken. In such cases, the customer has to resend the item right away. And contact the customer support service.
Other business
As a matter of fact, some customers can benefit from a 30 % discount. This seems a good opportunity for potential customers wanting to make small businesses via this site. The advantage refers to the relatively big amounts of watches.
So, the following segments of users can benefit from the discount:
-any customer who purchases consistently and has more than 10 orders placed;
-any customer who places a big order, containing not less than 10 units. In addition, such a customer would have to pay via Western Union, in a single payment.
watchesreplica.to advantages
-there is a search filter in the left upper corner, allowing you to quickly find the model you need. This optimizes the research process;
-an instant chatbot welcomes you to the site and is ready to help you right away;
-the customer support page is indeed pleasant and highly attractive. It delivers a sense of trust and professional customer care;
-the information about watches is transparent. The merchant explains very accurately and honestly the details about the waterproofness and water resistance. It does not recommend using the watches underwater and this is a sign of respect toward the customer;
-the site offers customization. In case of a waterproof feature, or additional elements for big wrists, the customer can write in advance and request the customization of his order;
watchesreplica.to disadvantages
-the difference between Rolex and Swiss Rolex categories on the header generates the feeling that the (usual) Rolex is of very poor quality. It’s not fair to segment the items so evidently;
-the discounts are available for Rolex watches, exclusively. At least, if there are any other discounts, these are not observable at all;
-the discounts include 5% only;
-the links to the Social Media platforms from the footer are functional. There is a lag that does not redirect you to the social platforms;
-no different categories for men and women. All products are messed up. You can find lady watches only via the search filter. Though it is not intuitive at all;
-there is no loyalty program for usual customers. If there is one, it is not visible at all;
-the chatbot is too insistent. Its frequent appearance on the main screen affects site browsing.
Maybe this review might sound incomplete or subjective. For more reviews and details you can see also the most rated sources. Perhaps it will be helpful and trustworthy.
