Watch experts, as well as watch enthusiasts, already know that judging the timepieces’ quality through pictures is not enough. The pictures from an online store are not the only elements to be investigated. Because most photos can be taken from stock sites, a potential buyer should observe some other characteristics of a watch website as well.
We can conclude the professionalism of an online store by exploring the customer support service, for instance, or the warranty policies. Of course, the website is not the only important aspect to be observed. But, by putting it all together we can assume the reliability of the vendor.
I would like to make a short analysis of watchhutuk.com. The name of the site is somehow unusual to me. Therefore, I wanted to explore more about it and leave my insights in the hope to be useful to future potential customers.
To begin with…
Once you open the website, you clearly understand that it has to deal with a lot of brands. This is due to the top menu listing which shows all the brands available in the store. Therefore, the brands for the replica watches include Rolex, Breitling, Omega, Tag Heuer, Hublot, Cartier, Panerai, Patel Philippe, IWC, Audemars Piguet, Vacheron Constantin, Franc Muller, Longines, Chopard, Tudor, Nomos, Jaeger LeCoultre, Zenith, Montblanc, Bell & Ross, Richard Mille. As you can see, these include the most demanded brands in the replica industry. In addition to the available brands, the top menu also includes the category of Designer Watches and Sale. Basically, the whole portfolio of products is attainable just with the top bar menu.
Generally speaking, the homepage presents a listing of diverse categories of replicas, such as the best seller watches, and new products. Every watch from the listing comes with the price under it and the price is offered in UK sterlings. No currency converter is available on the homepage would help me understand what is the approximate value in $. Conversely, when you click on a certain brand, the listing already is exposed in euro. Other pages display the prices in $. There seems to be confusion in the price display. At least for me, it seems confusing.
The footer
The footer of the homepage includes some informational segments, from which the About Us (as a statement), Information section (including Why Buy From Us, About Us as a page, Contact Us, Blog, and Privacy Policy) another section of Information (including Return Policy, Shipping, Payment Options, Discount, 100% Guarantee). I can state that the footer is well-organized. It means that it contains all the important information needed by a customer.
The overall impression of the website’s aesthetics is neutral and common. Nothing more and nothing less than required. Usual watch photos (which by the way, seem a little blurred to me). There is nothing “screaming” on the homepage. A calm, traditional site with replica watches.
Store details
This store is 100% owned and operated in Australia. The vendor has a direct relationship with the manufacturers. The warehouse is settled in Hong Kong from where all the orders are shipped. The site, on the other hand, is the UK's independent Online Department Store.
Shipping
Referring to shipping, the site says that the customer takes full responsibility for all International taxes or duties to be paid. Before shipping, the vendor sends an SMS and an email containing the details of the trichina number. The time estimated for the delivery is up to 5-10 days. However, there might be some delays caused by the distance of the country or some custom issues.
Unfortunately, the shipping information is not complete. I didn’t find the exact list of countries where shipping is possible. Therefore, we have to trust the site when it claims that it ships to any country.
In addition, The section containing the shipping prices is missing. Perhaps, at the checkout point, the customer receives the final check, including the price of the watch AND the delivery expenses. But, I can’t be sure of that.
I don’t find such an approach as a customer-oriented one, honestly. I believe that the customer must know all the price details before placing the order. Therefore, the lack of these specs leaves me with a bitter taste.
Payment possibilities
The site seems to be ok from this point of view. It accepts both Credit card payments via Visa and Master options as well as Western Union transfers. In addition, the transfers via Western Union come with an additional discount of 20%. The transactions go through a strong and secure system that seems to assure payment safety.
Discounts
There is a page called Discounts. Once you open it, you see 3 benefits once you order from this store.
- Free shipping. (I remained totally confused at this point since the precedent section indicated that the customer takes all responsibility for all international taxes). It seems that international taxes don’t refer to shipping, but some other fees.
- In case you buy 2 watches you receive a wallet for free as a gift. The vendor does not specify what kind of wallet, nor presents any pictures.
- A 20% discount for the Western Union transfer, as afore-mentioned.
Return policy
The site seems to be ok with accepting return requests. The vendor proposes a 30-day money-back guarantee. This means that the customer can request a full refund or exchange in case he remains unhappy with the item purchased.
My subjective opinion
watchhutuk.com is one of those sites that do not attract via engaging content. It is quite simple, pleasant to the eye, and calm. Even though there are few confusions regarding the shipping taxes, the site seems transparent and safe from the payment and warranty point of view.
The photos are not expressive enough for me. So I would suggest adding some video materials that would show the watches from a closer perspective. That would convince customers more.
The fact that the site has various loyalty programs is indeed plausible and attractive to me. I would recommend anyone to compare at least 3 replica stores before placing an order. Some stores have a reliable return policy but may lack an attractive order. Others can have some good discounts, but be doubtful from the security point of view. A good source of inspiration is the top-rated stores. However, you may find plenty of other sources. What really matters is to make sure that the site is reliable from all aspects.
