Review Detail

Replica Stores A admin April 22, 2022 3582
(Updated: November 30, -1)
Overall rating
 
2.4
Service
 
3.0
Pricing
 
3.0
Quality
 
1.5
Delivery
 
2.0

Customer Support & Ordering Process

lack of customer-oriented attitude and problem-solving skills. had to prove during two weeks that the rep that I god was broken. they would not believe me at all

Delivery (T/A) & Packaging

poor packaging. I suppose, due to it, my rep came scratched and with a shuttered crystal

Products Ordered

IWC Portugieser Chronograph Automatic IW371446

Product Quality

shuttered crystal, visible scratches on the caseback

Review

disappointed. wanted the watch as a gift and got a crashed piece. the most painful was the return process. assistants would blame me for mishandling the rep, and suggesting the it was my fault, even if I took and sent the pictures right away after receiving it.

the dealer Doesnt' stay true to its return policy and you will have to prove the damage in all possible way. like if the rep was 1K4. but it's a cheap one, so I dont know why should the dealer make such a fuss from the process. I had to write them every single day to remind them about my case and my refund. the dealer was like ignoring all my requests

Do you recommend this supplier?

No, I do not!
cheetahapple avatar
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