Review Detail
Replica Stores
A
admin
April 10, 2022
1067
(Updated: November 30, -1)
Overall rating
3.8
Service
3.5
Pricing
4.0
Quality
3.5
Delivery
4.0
Customer Support & Ordering Process
The ordering process was intuitive enough. A bit of technical trouble while indicating the credit card references. The system would run me out of session several times.
Customer support service: not bad in communication. the only problem is that it takes a lot of time until receiving a response. From 5 emails sent, I received an answer only to 3 of them. Also, not all agents are professional. Some know the specs of watches very well, while others have no idea about the exact WR ( water resistance) watch properties
Customer support service: not bad in communication. the only problem is that it takes a lot of time until receiving a response. From 5 emails sent, I received an answer only to 3 of them. Also, not all agents are professional. Some know the specs of watches very well, while others have no idea about the exact WR ( water resistance) watch properties
Delivery (T/A) & Packaging
Delivery: 2 days delay. Not critical for me, but would have been great to be informed about the delay via email.
Packaging: plastic bubble packing, with additional protective layers.
Packaging: plastic bubble packing, with additional protective layers.
Products Ordered
Patek Philippe Replica Nautilus Stainless-Steel Moon Phase Date 40MM Watch 57121A001
Product Quality
A little disambiguation between the information from the website and the reality. Different watch weigh. Different finishing than in the website picture. The bezel is not as flawless as indicated in the online store, but acceptable. Slight precision errors
Review
I encountered some technical issues while surfing the site. My internet speed is ideal on other sources but here, I needed to wait a long until the pages opened. On the payment page, the system wasn't accepting my credit card and dropped me out of the system.
Delivery was ok, only two days delay. Had communication issues with some customer support representatives. One informed me clearly about the ordering procedure and all the additional specs I had to know, while the other 2 with whom I chatted induced me into confusion about WR, stating that the watch was 300 m water resistant and I could easily go diving with it. Good for me that I know that this rep is a cheap one and it's impossible to be 300 m WR. But, imagine it I would believe it.
Also, a lot of misinformation regarding technical specs and materials. Seems that the customer care department is not fully trained in the matter.
As for the watch, exposed a little bit upper its' general condition. Slight precision errors take place regularly, and the physical aspect has visible differences from what is posted on the website. It is an acceptable watch, given that it is a pretty cheap version for only $150 and didn't have many expectations. But, at least a bit of accuracy in the design and timekeeping would be welcome. Wouldn't recommend the store to people with high expectations.
Delivery was ok, only two days delay. Had communication issues with some customer support representatives. One informed me clearly about the ordering procedure and all the additional specs I had to know, while the other 2 with whom I chatted induced me into confusion about WR, stating that the watch was 300 m water resistant and I could easily go diving with it. Good for me that I know that this rep is a cheap one and it's impossible to be 300 m WR. But, imagine it I would believe it.
Also, a lot of misinformation regarding technical specs and materials. Seems that the customer care department is not fully trained in the matter.
As for the watch, exposed a little bit upper its' general condition. Slight precision errors take place regularly, and the physical aspect has visible differences from what is posted on the website. It is an acceptable watch, given that it is a pretty cheap version for only $150 and didn't have many expectations. But, at least a bit of accuracy in the design and timekeeping would be welcome. Wouldn't recommend the store to people with high expectations.
Do you recommend this supplier?
No, I do not!
D