deepreplica.nu

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deepreplica.nu Reviews

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2 reviews with 2 stars

7 reviews

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Did you receive your order?
Customer Support & Ordering Process
Delivery (T/A) & Packaging
Products Ordered
Product Quality
Review
Do you recommend this supplier?
2 results - showing 1 - 2
Ordering
(Updated: November 30, -1)
Overall rating
 
1.5
Service
 
2.5
Pricing
 
1.5
Quality
 
1.0
Delivery
 
1.0

Customer Support & Ordering Process

very difficult. I had the impression that the assistants knew neither the language nor the specifications of the watches I was talking about. the orderign process took me forever because the platform is not technically prepared to receive orders. it always showed me errors and I had to fill the order several times in a row

Delivery (T/A) & Packaging

I expected to receive the watch at home, because that's what I indicated in my order. he came to the post office, but I can't go pick him up. the assistants did not help me at all, blaming the delivery company. when I went to get the watch, I took it in a plastic bag, nothing more. I was speechless about packing

Products Ordered

a Rolex deepsea

Product Quality

too lightweight, horrible markings and engravings on the dial, with huge spaces between letters and not careful manufacturing. no professional brushing, no polishing. after 3 weeks, the bracelet started to look red between links. I suppose it's because I used the watch in water, but the dealer told me it was waterproof

Review

awful service, awful products. don't buy, even if the watches seem good and the prices attractive. I'm sorry that I didn't have the patience to look for another dealer as this one gave me a lot of headaches. very cheap reps in terms of material and functioning. service?! - no, it's not a customer service. very heavy online atore, w ith difficulties in ordering, in a word, you'll get nervous, frustrated and disappointed with this dealer. can't believe such awful services still exist

Do you recommend this supplier?

No, I do not!
S
Well-known member
Rep: 96
89 posts

Top 100 Reviewer 2 reviews
Report this review Was this review helpful? 0 0
(Updated: November 30, -1)
Overall rating
 
2.4
Service
 
3.0
Pricing
 
1.0
Quality
 
2.5
Delivery
 
3.0

Customer Support & Ordering Process

the agents seem poorly trained in the products they sell. very difficult to answer questions about functionality, movement, materials, water resistance, etc... the answers are vague, unclear, and I had to receive the watch to understand what it actually represents

Delivery (T/A) & Packaging

I received the order within promised terms, in 13 days or so. however, I was slightly disappointed with the package. I was expecting those packages with papers and stuff for the money I paid. i mean, i know papers have no value, but it would be a nice aesthetic bonus. average package with protective film on components with plenty of fingerprints on it

Products Ordered

day-date 40

Product Quality

superluminova is not as bright as it should be; at least it doesn't last long in the dark. waterproof tested 300 meters is a myth; i've tested it at a repair shop, it wisthstands 50 meters hastlle free which is good, but it's not 300 as promised
real moissante diamonds, as the dealer says- are actually not real. I've checked it with experts in the field. movement precision is promised to be 3/+3 sec per day but in mine, there are more precision errors.

on the whole, looks well, works acceptable, BUT does not match what the seller promises and is a bit too expensive

Review

the advantages of this dealer:
- fast order process, I had no problems with placing the order.
- acceptable quality and aesthetics
- great website. idk if all the info there is true, but at least, it looks nice

disadvantages of this dealer:
-packageing should be better; watches cost over $1k, don't customers deserve a better looking package?
- the technical specifications of the products do not correspond to what the dealer promises
overinflated price for the products
- zero help from customer care assistants.

Do you recommend this supplier?

No, I do not!
R
Well-known member
Rep: 53
36 posts

Top 10 Reviewer 4 reviews
Report this review Was this review helpful? 0 0
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